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Did you know that our website now features “Ness”, our very own ChatBot?

Ness allows you to quickly resolve all sorts of queries that you might have including:

• log on-site service requests,
• understand and resolve simple error messages
• order consumables,
• submit meter reads,
• access training information
• obtain direct debit forms
• …and lots of other good stuff!

Just go to the ‘Chat with us’ icon in the bottom right-hand corner of this site…fill in some details…quickly get the answer you need from Ness…and get on with your day!